Privacy Policy

Personal information is information or an opinion about you. Here at Sunshine Coast Property Group we recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it tells you how we collect and manage your personal information.

 

Information About You

We may collect Personal and Non-Personal Information and Transactional Data. We may collect various kinds of Personal Information including your name, e-mail address, address, and phone number, facsimile number, age or birth date, profession, occupation or job title and any additional information relating to you, that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or visits by our representatives.

 

How we hold and use your information

We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service.  

We may use and disclose personal information we collect about you for several purposes including:

* to consider your request for a product or service

* to enable us to provide a product or service requested

* to tell you about other products and services that may interest you

* to identify you

* for employment processes

* direct marketing

* to assist in arrangements with other organisations in relation to promotion or provision of a product or service

* to manage systems and perform other administrative and operational tasks, including risk management, system development, staff training, collecting debts and market or customer satisfaction research related to our functions and activities

* to prevent or investigate any actual or suspected fraud, unlawful activity or misconduct; and

* as required by relevant laws, regulations and codes of practice

* to consider any concerns or complaints you raise against Sunshine Coast Property  and/or to manage any legal action between you and Sunshine Coast Property Group

We DO NOT sell, rent or disclose information or make it possible for other parties to contact them directly without our your consent.
 

To whom may we disclose your information to

We may need to disclose your Personal information to a third party as relevant to the particular service or product, function or activity but not limited to;

Third parties may include but are not limited to:

Related bodies corporate, contractors, our employees, real estate agents, accountants, solicitors, business advisors and consultants, debt collectors, government related bodies, service providers for the purposes of operation of our website or our business, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, and/or any organisation authorised with your express consent.

We may combine or share any information that we collect from you with information collected by any of our related bodies corporate (within Australia).

Sunshine Coast Property Group Legal Requirement
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

* relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities

* conform with the law, respond to claims or comply with legal process served on Sunshine Coast Property Group or the Site;

* protect and defend our rights or property, the Site, our employees,  guests or the public

New products and Newsletter Subscription

 

It is our policy to send e-mail only to consumers who give us permission to do so. In every such e-mail we will have instructions on how you may unsubscribe from the e-mail list.Those who request information and request receipt of continuing marketing and other information from Sunshine Coast Property Group, will occasionally receive e-mail communications to provide information which we think you will find useful/beneficial, including information about new products and services.

Sunshine Coast Property Group Forums

Our Site may have chat rooms, discussion boards, on-line forums and other interactive technologies that allow individual comments and messages to be tied to a guest's name or e-mail address.

Be aware that any information you post in such forums is public information and Sunshine Coast Property Group cannot control what uses third parties may make of personal information you share in such forums.

Links to Other Sites

Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages.
Please note: Third party Web sites' privacy policies may differ from those of Sunshine Coast Property Group. We encourage you to review and understand their privacy practices before providing them with information.

Cookies And Other Tracking Methods

We track traffic patterns throughout the URL's (web-sites) registered to Sunshine Coast Property Group and may use a feature of your browser called a 'cookie'. Cookies by themselves cannot be used to find out your identity or the identities of any of our users - they only identify your computer to our servers when you visit our site.

Cookies are small pieces of information stored on your hard drive, not on our site, to help you navigate a website as easily and as quickly as possible.

Security

We have safeguards in place and use reasonable security methods to protect personal information and personally identifiable information from access, loss, misuse, alteration or destruction by any unauthorised party. We strive to ensure the security, integrity and privacy of personal information we collect. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

 

Your Personal Information

Sunshine Coast Property Group respects your rights to access personal information we have collected about you. We will need to verify your identity before giving you access, and at any time we can make changes we deem appropriate.

Personal details can be accessed by contacting our service department by e-mail to info@scpg.com.au  or by phoning us on 07 5444 8244 during business hours. Sunshine Coast Property Group accepts your right to opt out of any consumer research Sunshine Coast Property Group has/is conducting at any time.



Amendments

Amendments to this policy will be posted on this web-site and will be effective when posted.


If you have any further queries, please contact us.